Charlène Duval
Senior Research Analyst, Bain & Company
Carrying a strong personal drive with a high interest in continuously learning and improving, I take strong ownership of my tasks, deliver high quality output on set deadlines and I am a very solid team player; positive, energetic and engaged in the topics, I am always willing to go the extra mile.
Building on 4 years of experience in marketing, sales and consulting, I believe I have a lot to offer
18 contacts• Lead international consumer studies including management of up to 15 researchers
• Analyze global markets i.e. market size (by segment and by region), market growth (historical, forecasts, growth drivers, cyclicality etc.), industry value chain, competition, profitability development, trends etc.
• Present findings in meetings in front of ~ 20 people located in all continents
• Am responsible for introducing Bain research methodology to new consultants (~80 consultants)
2005 - 2006• Found and convinced new potential clients about the importance of our studies (Pre-sales in France)
• Exceeded the target number of answers to Universum Graduate survey France 2006
• Was responsible for the French media market study and client relation at French Universum awards
2005 - 2005• Analyzed our brand performance and the competition’s using TNS Secodip and AC Nielsen databases
• Elaborated a monthly system to better follow up the performance of innovations in the market
• Followed up sales promotion activity of the competition
• Helped the marketing team with: budgets, qualitative/descriptive research summarizing and marketing plan
2005 - 2005• Set up the summer operation in Super- and Hypermarkets during the tourist season (negotiations, handling)
• Insured right placement of products (cash registers, candy bar shelf facing) avoiding inventory shortage
2003 - 2004• Created the marketing plan for a radio frequency spectrum monitoring system and all the presentation material
• Studied countries with a potential for export (Estonia, Gabon, India and UK)
• Searched for potential international partners and made first contacts with an Indian company
CIL has a social mission in helping wage-earners of companies in their accommodations: guarantees for renting apartments, advantageous loans to buy property and low-rent accommodations
- Handled customer relations: I promoted services, solved complaints and dealt with files
- Updated the web site creating a new and easier approach to lead customers to use it more
- Coordinated the organisation of two evenings for privileged customers at a jazz festival